Terms and Conditions

1. Introduction

Vinedress.com ("we", "our", or "us") provides an online platform that allows users ("you" or "customer") to order food and beverages from local vendors and have these items delivered to their destination within the San Antonio, Texas DMA. These Terms and Conditions govern your access to and use of Vinedress's website, mobile application, and all related services. By using the service, you accept these terms as legally binding.

2. Eligibility

To use Vinedress, you must: • Be at least 18 years old or the age of legal majority in your jurisdiction. • Have the legal authority to agree to these Terms and Conditions.

3. Account Registration

To place an order on Vinedress, you must create an account. When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your login details and for all activities that occur under your account. If we detect any fraudulent activity or misuse of your account, we reserve the right to terminate your account immediately.

4. Order Process and Payment

5. Non-Refundable Policy

6. Delivery Terms

7. Vendor Responsibility

Vinedress is a platform that connects customers with local restaurants and vendors. We are not responsible for the quality, safety, or preparation of the food or beverages you order through our platform. The vendors are solely responsible for the preparation and packaging of the items.

8. Use of the Platform

You agree to use Vinedress's website and app in a lawful manner and in accordance with these terms. You must not engage in any behavior that could: • Disrupt the normal functioning of the website or app. • Gain unauthorized access to our system or the data of other users. • Attempt to defraud or misuse the platform.

9. Promotions and Discounts

From time to time, Vinedress may offer promotions, discounts, or credits to users. These offers may be subject to additional terms and can be limited to specific users or regions. Promotions cannot be combined unless stated otherwise.

10. Intellectual Property Rights

All content, trademarks, service marks, logos, and designs available on the Vinedress platform are the property of Vinedress or its partners and are protected by copyright and trademark laws. You may not reproduce, distribute, or modify any materials from the platform without prior written consent from Vinedress.

11. Limitation of Liability

To the fullest extent permitted by law, Vinedress and its affiliates will not be held liable for any direct, indirect, incidental, or consequential damages that arise from the use of or inability to use the platform or services. This includes damages related to the quality or delivery of food and beverages.

12. Indemnity

You agree to indemnify and hold Vinedress and its partners harmless from any claims, losses, or damages that result from your use of the platform or your violation of these terms.

13. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting to the website and app. Continued use of the service after such changes constitute acceptance of the revised terms.

14. Termination of Services

Vinedress may terminate or suspend your account and access to the service at any time without prior notice if you violate these terms or engage in unlawful activities.

15. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas. Any disputes arising from your use of the platform will be resolved in the courts located in San Antonio, Texas.

16. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at: Email: delivery@vinedress.net Phone: 210-255-3704 Address: 6835 Bandera Rd San Antonio, TX, 78250